Employees increasingly need Resilience, Adaptability and Creativity

Employees increasingly need Resilience, Adaptability and Creativity

As a result of technological advances and demographic changes, more than six million people in the UK are currently employed in occupations that are likely to change radically or disappear entirely over the next few years. Here are just a few sectors that will be significantly affected. In no particular order …

  • Telemarketing
  • Customer Service
  • Retail Staff
  • Accountancy Roles
  • Till Cashiers and Bank Tellers
  • Logistics
  • Construction
  • Warehousing

A recent labour market report states that employers are looking for individuals with key transferable skills like resilience, adaptability and creativity and these are more important than paper qualifications. For as long as I can remember, employers have voiced concerns that recruits from education are not sufficiently prepared for the world of work. But it’s not just the young. Without the ability to adapt, older workers too, are at risk of becoming trapped in insecure, low-value, low-pay employment – or worse, forced out of work altogether. Here are 10 rules or truths about the world of work.

10 Truths of Hiring and Firing:

  1. Nobody owes you a job
  2. You have to compete to get a job – You need tenacity and creativity. You need resilience.
  3. You need to adapt to keep a job. There are no guarantees. Loyalty, years of service friendships are not enough to keep you in a job.
  4. You may quit your job any time you want to and without any warning to or much notice, leave your employer ‘high and dry’.
  5. Your employer may make you redundant or fire you at any time. They may do this because they can’t afford you, or your job has become obsolete, or the business is collapsing.
  6. If you quit your job you may do everything in your power to help your employer find a suitable replacement – or you may do nothing.
  7. If you are fired or made redundant your employer may do everything in their power to help you find other employment – or they may do nothing.
  8. As you look back you may decide that your employer treated you well and in accordance with their publicly stated values or you may look back and decide they treated you badly and in direct contradiction to their stated values.
  9. If you are the only one to be ‘let go’ you may find that other employees will promise to support you and fight to save your job. On the other hand, they may do nothing at all to help you.
  10. When faced with the need to adapt you may embrace the opportunity to learn new skills or you may choose not to.

Accepting all of the above, you are a rare and unique individual no matter how the world of work treats you. Your worth is not defined simply by your work but by your spirit, your dignity, your compassion towards others and your resilience.

(Adapted from ‘What Colour is Your Parachute?’ Richard Nelson Bolles)

We at Embrace want to hear from organisations about the challenges they face and how online tools can support workers at risk from new technologies or restructuring.

Click here

For organisations that engage with us, we offer two prize draws per year and award the winners with a 6-month subscription package to our support system for their entire workforce free of charge.

Contact Mike Burke 0161 928 9987 or mburke@embraceresilience.com

Change and Resilience

Adapt or fail. This is the essence of resilience.

The ‘Stages of Change’ is a behaviour change model used widely in psychology and addiction therapies. It has something of real value to offer those wishing to manage change in their own lives and improve their resilience and mental health.

It’s safe to say that Mental Health is now firmly on the agenda for employers of all shapes and sizes. There is quite rightly, a lot of energy going in to promoting messages calling for people to talk more about mental health. However, one of the problems is that talking about mental health all too quickly turns in to talking about mental illness.

The medical model focusses on mental illness and looks for symptoms. It arrives at a diagnosis and then offers treatment options to the patient. In other words, mental illness (such as anxiety, depression, schizophrenia, personality disorder) is treated in much the same way as one might respond to a physical diagnosis.

The psycho-social approach takes a different approach to mental health by focussing not on treatments for an illness, but what can be done by the individual to improve their mental health. This approach is sometimes criticised because it appears to ‘blame’ the individual. But this is to fundamentally misunderstand the message of building resilience. It’s not about blaming and it’s not just about the individual. It is about taking responsibility for the choices we make and, when necessary (and possible), to change the environment around us.

Applying what we know about behavioural psychology to promote resilience through change is becoming increasingly popular as a tool to improve mental health, emotional resilience and physical wellbeing.

What is the ‘Stages of Change’ model?

Sometimes referred to as the ‘Cycle of Change’ or the ‘transtheoretical model’, it is a way of understanding behaviour change that was pioneered by two American psychologists James Prochaska and Carlo Di Clemente in their work on mental health and addiction.

The model describes a cycle of change because the stages a person goes through in making changes to their life are often not linear, but cyclical and they often follow a sequence.

The stages of change are identified as:

  1. Pre-contemplation
  2. Contemplation
  3. Preparing to Change
  4. Action
  5. Maintenance
  6. Relapse

Guiding Principles

There are underpinning principles which help to guide the person through the various steps involved in making long term sustainable changes in their life.

  • Be honest in your assessment of yourself
  • Believe in your capacity to change
  • Don’t seek to be ‘happy’. Aim to be authentic
  • Develop your own personal routines.

How does it help you to become more resilient?

The stages of change model underlines the importance of motivation and helps us to adapt our responses to adversity. It emphasises the power we have to make choices and voluntarily expose ourselves to the risks and benefits of change.

One way or another, adversity and change is going to come in to our lives. It is our response to adversity that defines us as resilient or fragile in any situation. Just as talking through our thought processes with a counsellor can be therapeutic, so can writing our thoughts down. The e-learning course offered by Embrace Resilience contains this therapeutic writing dimension which helps to bring clarity and relevance when thinking about change and resilience.

For more information on the Chang and Resilience e-learning courses, contact Mike Burke mburke@embraceresilience.com or call 0161 928 9987.

Challenging Behavior – Another new Release from Embrace-Learning


Coping with Challenging Bbehaviour Embrace LearningChallenging Behaviour

A term used to describe behaviour which threatens the quality of life of an individual or others.

A single unit module, designed to provide information advice and guidance to those who encounter challenging behaviour at home or at work.


The course focuses primarily on challenging behaviour in dementia but includes guidance content which applies equally well to a wide range of alternative situations.

This course will help you to;

Understand what can reasonably be described as challenging behaviour.

Describe some common examples of challenging behaviour.

Apply good practice when addressing challenging behaviour in others.

Identify appropriate responses to different types of behaviour.

Make your workplace a little happier – Embrace-Learning.

Go to http://www.embrace-learning.co.uk to see fifty more brilliant E-Learning courses from Embrace.

First Aid – Another New Release from Embrace Learning

Save lives Embrace LearningFirst Aid: emergency care or treatment given to an ill or injured person before regular medical aid can be obtained.

First Aid is for everyone, whether the situation is a minor one or something serious, First Aid knowledge will give you the confidence to act, and your actions could be life-saving.

A great course for anyone who needs to know how to help others while waiting for professional help in the event of an accident, or sudden illness.

Learn how to identify first steps for common injuries or sudden illness.

Understand the responsibilities the First Aider.

List the duties of an employer.

Describe the correct contents of a compliant first aid kit.

Be clear about the fundamentals of First Aid, including CPR

Make your workplace a little safer – Embrace-Learning

Click on the link below to discover 50 more brilliant e-learning courses 


Working at Height – Another New Release from Embrace Learning

Embrace LearningWorking at Height

Working at height is one of the most common causes of fatality and major injury in the UK.

Used in the workplace the term usually describes work carried out in any place, where if there were no precautions in place a person could fall from a distance liable to cause injury, or where a person working below the site could be injured by falling objects.

This short course is designed to support safe working practice for those of us who have the occasional need to carry out work at height.

Learn the do’s and don’ts of working where there is a risk of falling or being injured by another person’s fall.

Work safely with ladders.

Perform a risk assessment before working at height.

Name the relevant regulations that govern working at height.

Make your workplace a little safer – Embrace-Learning.

Follow the link below to see information 50 more brilliant Embrace Learning Modules.


6 Top Tips for Staying Well When The Going Gets Tough.


Embrace; Providing e-Learning to the Care Sector Since 2004

Health and Social care teams deserve a greater than average measure of gratitude and respect for being there to care for us when we need it most. But without the right support, daily engagement in emotional and physically demanding work can seriously impact the health and well-being of anyone – and the most dedicated among you are also the most likely to succumb.

Which is why Embrace Resilience created a range of fully accredited Wellbeing modules designed specifically for carers and their managers – its’ also why we bring you our …

6 top tips for staying well when the going gets tough.

1. Embrace ResilienceTake some time for yourself.

This is not an optional extra. People depend on you too much to let your emotional shape go to the dogs.  Time devoted to your self is the one thing that will make it possible for you to continue caring for others.

Make a list of three things that make you feel happy.  Just a note here,  having a very clean oven does not count but a long walk on a big beach, dancing a quick tango in the kitchen and a big fat lie in all do.

Make sure that a least one thing on the list can be done at the drop of a hat and snatch a quick fix when you can.

Then commit to making absolutely certain that the other two become a permanent and unmovable feature of your week and month …

Which takes us directly to …

Ask for help Embrace Resilience and Wellbeing2. Ask for help. Everyone needs help.

You are not the exception to this rule.

When people offer help take it, every time, even on days when you don’t really need it.

Try to avoid making yourself indispensable. Encourage independence in others and get comfortable with delegation, which is not the same as abdication – I promise.

So you know, some people will genuinely want to help and others really ought to help. If the people who ought to don’t offer to, make a very specific request – and if they honestly can’t find the time – because we’re all busy – make the serious suggestion that they could pay someone else to do it.

Embrace Resilience 3. Meditate – yes, you’re short of time but this will reward you more than you think.

Sit still, breathe slowly and listen to silence for just three minutes in the day.

Count the sounds you can hear, which might include your heart beat, the dryer kicking in and the kettle cooling down –  just stop moving and stay in the moment.

Anyone who has experienced the stress of having a million thoughts all fighting for attention will benefit from this quick reboot – the minutes pass really fast and the benefits are more lasting than the sugar boost you might otherwise reach for.

Embrace Resilience4. Talk to your Friends

Sometimes you need to know that others care for you too. Choose your confidants wisely though. Saying your thoughts out loud is only helpful if you’re confident that they won’t be taken down and used as evidence against you.



Embrace Resilience

5.Eat something, preferably fresh, preferably green and preferably delicious at least once per day.

And drink enough water. If you had a glass of water every time you stood by the sink to wash dishes, cook something or clean something you’d feel a great deal better. Dehydration is more damaging than you think and it will make you look and feel worse than necessary. 85% of brain tissue is water, which is why not drinking enough can make you irritable and depressedEmbrace Resilience

Embrace Resilience6. Sleep.

If getting to sleep is a problem for you try listening to yourself; name every feeling you’ve experienced in the day, and as you name them, put them to bed.

If you wake too early listen to the world; name every sound you can hear and appreciate the quality of each in turn.

And if that sounds like a pointless waste of good worrying time – think again.

To see the full range of Embrace Resilience and Wellbeing material go to






So you work with an Autist?

Aspergers quoteAutist, Aspie or just another uniquely talented colleague who takes everyone at their word and probably loves the jobs you hate – lucky you.



No two people with Asperger’s are the same.

They share the same level of intellect, talent, skills and desire to work as the rest of the population and yet unemployment rates for people on the autistic spectrum range from 75% to 97%, even when the economy is healthy.

With thanks to http://the-art-of-autism.com/favorite-quotes-about-autism-and-aspergers/

It’s a commutation thing.

People with Aspergers often have quirks that require a degree of social adjustment from the rest of us, which can turn interviews into a special kind of minefield. But employers ignore this section of the population at their peril because about 700,000 people in the UK are on the spectrum and that’s a lot of potential to miss.

Why? Because characteristics of the condition often include professional attributes that few others can match. Perfectionism, the ability to absorb every tiny detail of a process and a willingness to test outcomes to the Nth degree are all on this list.

Here are just a few typical Asperger’s characteristic and some hints on how to embrace their potential.

Body language

They may find it difficult to understand non-verbal communication

Body language or tone of voice is often lost on those with Asperger’s.

Which means they won’t always pick up on what you didn’t say.

Which also means you’re less likely to accidentally hurt their feelings.

Try not to take their apparent ambivalence personally. If you’re having a bad day, or a good day and your facial expression isn’t getting the required response, just say so.

Say, I’m having a good day today, let me tell you why.

Say I’m proper grumpy today so I won’t be speaking to you till home time. Just do it, it’s fine.

whats your excuse?

Interpreting the thoughts and motives of others isn’t really their thing

Office politics, cattiness and unspoken motives are lost on the average Autist. They work at a refreshingly straightforward and much more transparent level than most. Share your feelings if you want some recognition, conceal them if it feels better but don’t expect your Asperger’s affected colleague to read your mood without help.

Autist colleagues wont always get the joke

Non-literal uses of language, such as jokes or irony won’t resonate

They might not get the joke and they almost certainly won’t pick up on irony. All of which might take a bit of getting used to. Be fair though, you probably don’t get every sense of humour you encounter either.

Don’t take it personally. The process of learning to say exactly what you mean can be a revelation.

You might even learn something about your own communication style in the process.

Respecting social conventions might not be instinctive

This can feel awkward – but the same rules of explicit instruction apply. Your colleague won’t be offended if you ask them to stand a little further from your desk, speak a little more quietly indoors, or stop talking to themselves. In fact they’ll most likely appreciate your clarity and willingness to help them fit in with the crowd.

Daily Routine

Getting anxious if their routine changes

Dependency on routine is what makes many Autists tick, it’s what allows them to excel at certain tasks and it’s part of their overall uniqueness. Embrace the quirk, don’t force sudden changes unless you absolutely can’t avoid it, give them plenty of warning and allow for a period of adjustment.


Embrace autist

Experiencing occasional sensory meltdowns

Imagine being asked to write a detailed report in the middle of a packed dance floor.

Some autistic people are incredibly sensitive to stimulation that most of us don’t even notice. The tick of a clock, the rumble of the coffee maker, a tiny flicker in the overhead light. These people have a lot to contend with, so expect occasional meltdowns and look for ways to offer a little bit of calm when they come along.



Crashing and banging

Yip, people can be clumsy, get used to it.

Don’t expect more than a person can offer and be kind, this isn’t carelessness we’re talking about.

Asperger’s is often accompanied by Dyspraxia – yet another life challenge for your colleague – vive la difference.


For more information about working with Asperger’s, Autism and other conditions go tohttps://embraceresilience.com/library-accredited-learning-modules/

All About Embrace

 EMbrace resilience and wellbeing hatsAbout the Team

We’re a tiny team of specialists, which means while we all get to wear a lot of different hats you’ll always hear a friendly voice when you call.

We all have our own area of expertise, but we also place really great customer service at the top of our big list of important things to do – it’s a nice place to work.

About our Partners

We work with a long list of associates, in lots of different disciplines including subject matter experts, techies, designers, artists and actors. These are the people who make it possible for us to give our customers exactly what they want – great looking e-learning with really good content that makes our learners want to keep clicking.

Embrace resilience All Aout UsAbout our Product

Holding a positive view of ourselves, our relationships and the work we produce has a huge impact on mental health and our ability to make a consistently great contribution.

Embrace Resilience and Wellbeing titles are packed with information designed to develop resilience by creating a healthier state of mind and body. Giving every member of your team – or family –  all the tools they need to stay well and excel every day.

REsilient workplace and cmmunity

About our Mission

We aim to make workplaces and communities healthier, happier and more productive by giving people, whether in paid work or not, the information they need to take care of their own resilience and well-being. Making everyone feel better equipped to take care of business, at work and at home.

Check out the Wellbeing Ecosystem for more information about how to access Free Learning for your Community Group.


Discover Asset Based Community Development e-Learning

Discover Asset Based Community Development e-LearningCo-designed by Embrace-Learning and some very clever people at Forever Manchester. ABCD introduces the principles of Asset Based Community Development to those with an interest in improving lives and reducing dependency in local communities.

Embrace Resilience ABCD Course



With the focus firmly on the positive aspects of community life, the module aims to support pride, in ownership and positive action. Suitable for professionals or volunteers, the course suggests some fab ways to uncover the secret skills and hidden passions in your neighbourhood and includes fun ways to bank new connections and get people talking about what really matters where you live.

Get more details about this course and loads of others by clicking here … https://embraceresilience.com/library-accredited-learning-modules/